Support

A person reads every message. Write to support@hellorill.com and you will hear back, usually within a day.

Your subscription

Bought in the iPhone or iPad app?It is billed by Apple. Change or cancel it in your Apple Account: Settings, your name, Subscriptions. Refunds for App Store purchases are Apple’s to give, at reportaproblem.apple.com.

Paying on the website? Change or cancel it from Settings on the web, under Plan.

If you are paying twice, through the App Store and on the website, Rill shows it in Settings on both, with where to cancel each. Write to us and we will help.

Report something

Every published page and public moment has a Report link. You can also report a page or moment here, or email us with its link. We look at every report, usually within a day, and take down what breaks the rules.

If an answer from Rill’s assistant is wrong or offensive, tell us from the feedback button in the app or by email, with what you asked.

Your account and data

Export everything you have captured at any time from Settings on the web. To delete your account and all of its data, see Delete your account.