Delete your account

iPhone and iPad: Settings, then Delete account. Type the word it asks for to confirm.

Android and the web: sign in at Settings, then Privacy & data, then Delete account.

Email support@hellorill.com from the address you sign in with, and ask us to delete your account. We confirm it is you, delete it within 30 days, and tell you when it is done.

Your account and everything in it: captures, notes and journal, recordings and photos, conversations with Rill, meetings, people, agents, connections to other services, credits, and your Rill phone number, which is released. Download your archive first if you want a copy: it cannot be recovered afterwards.

Kept: a record of payments and invoices, which tax and accounting law requires, and nothing else.

A plan you pay for on the website is cancelled when the account is deleted. A subscription bought in the iPhone or iPad app is billed by Apple, and only you can cancel it: Settings, your name, Subscriptions. Cancel it before you delete your account, or Apple keeps billing it.